Monday, 9 September 2013

Outlook hangs when I try to load a profile for exchange account

Outlook hangs when I try to load a profile for exchange account

Something corrupted my user profile.
I was running a profile where I connected to a gmail via pop3 and our
local exchange server. One day I killed a process via the debugger during
the startup process for Outlook (I am developing an Outlook addin). Ever
since that point, I cannot load Outlook with the exchange server.
I have deleted the original profile and created 2 new profiles where I
separated the accounts. The pop3 one will load every time the pop3 profile
is selected. The exchange one will hang on loading profile, every time the
exchange profile is selected. I get the following message.
Cannot open your default e-mail folders. You must connect to Microsoft
Exchange with the current profile before you can synchronize your folders
with your Outlook data file (.ost).
I've tried running outlook in safe mode, addins disabled, /resetnavpane,
outlook reinstalled. The exchange server is up and running just fine (I
can successfully perform the Test Email Autoconfiguration).
Any ideas on what else to try?

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